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Refund Policy

The basics

We want you to love your Worn Famous gear. If you've ordered the wrong size, we're happy to help.

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Items can be returned within 14 days of delivery for a refund or exchange, provided they are:
 

  • Unworn and unwashed

  • In their original condition

  • Free from any marks, damage, pet hair, or odours
     

Customers are responsible for return shipping costs unless the item is faulty or we sent the wrong product.

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Once we receive and inspect your return, we'll process your refund or exchange as quickly as possible.

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We don't offer exchanges at this time. If you've ordered the wrong size, you can return the item for a refund and then place a new order in the size you'd prefer.​

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To arrange a return, please contact us at wornfamousnz@gmail.com with your order number and details of the item you'd like to return.

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