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Worn Famous Privacy Policy

Last updated: September 2026

Worn Famous respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, place an order, contact us or otherwise interact with Worn Famous.


INFORMATION WE COLLECT

When you use our website or place an order, we may collect information
including:

• Name • Email address • Phone number • Billing and delivery address • Order and purchase information • Communications with us • Marketing preferences • IP address, browser, device and website usage information

We only collect information that is reasonably necessary to operate our business, fulfil orders, provide customer service and improve our website.


HOW WE COLLECT YOUR INFORMATION

We may collect personal information when you:

• Place an order through our website • Create or use a customer account, if available • Contact us • Subscribe to emails or marketing communications • Complete a form on our website • Interact with our website

Some technical and website usage information may also be collected automatically through cookies and analytics technologies.


HOW WE USE YOUR INFORMATION

We may use your personal information to:

• Process and manage your orders • Arrange delivery of your purchases • Process payments • Provide order confirmations, shipping information and other service communications • Respond to questions, returns or customer service enquiries • Prevent fraudulent or unauthorised transactions • Maintain business and accounting records • Improve our website, products and customer experience • Send marketing communications where you have chosen to receive them • Meet our legal and regulatory obligations

If information is required to process an order and you choose not to provide it, we may not be able to complete your purchase.


PAYMENTS

Payments made through the Worn Famous website are processed securely by third-party payment providers.

Worn Famous currently accepts payments through PayPal and Afterpay.

When you choose one of these payment methods, information required to process your transaction may be provided directly to the relevant payment provider. This may include information such as your name, contact details, billing information, order value and other information required to authorise or process your payment.

Worn Famous does not receive or store your full credit or debit card details when your payment information is handled directly by our payment providers.

Your use of PayPal or Afterpay is also subject to the respective provider’s terms, conditions and privacy policies.


PAYPAL

If you choose PayPal at checkout, you may be redirected to or interact with PayPal’s payment service to complete your transaction.

PayPal processes the payment information required to complete your purchase and may provide Worn Famous with information confirming your
payment and transaction.

PayPal handles your personal and payment information in accordance with its own privacy policy.


AFTERPAY

If you choose Afterpay at checkout, Afterpay will collect and process information necessary to provide its payment service, including assessing and managing your Afterpay transaction.

Information relating to your order may be shared with Afterpay where necessary to process your purchase.

Afterpay operates independently of Worn Famous and handles your personal information in accordance with its own privacy policy.


ORDER FULFILMENT & DELIVERY

Worn Famous does not provide customer personal information to our print company.

We may provide information necessary to deliver your order to courier, postal or delivery service providers. This may include your name, delivery address and contact details.

Because Worn Famous sells internationally, delivery information may be provided to postal, courier, customs or other delivery-related organisations outside New Zealand where necessary to deliver an international order.


WIX

Our website is hosted and operated using the Wix platform.

Wix provides the technology that enables us to operate our online store and may process information associated with website visits, customer
accounts, orders and other interactions with the website.

Information may be stored or processed using Wix’s systems and infrastructure, including systems located outside New Zealand.


GOOGLE ANALYTICS

We use Google Analytics to help us understand how visitors find and use the Worn Famous website.

Analytics information may include pages visited, approximate location, device and browser information, how visitors arrived at our website and how they interact with it.

We use this information to understand website traffic and improve our website, products and marketing.


COOKIES

The Worn Famous website uses cookies and similar technologies.

Some cookies are necessary for the website and online store to function correctly. Others may be used for analytics and to help us understand how visitors use our website.

Where required, you may be given the option to accept or decline non-essential cookies through our cookie settings.

You can also control or disable cookies through your browser settings, although doing so may affect some website functionality.


EMAIL MARKETING

If you choose to subscribe to Worn Famous emails, we may use your name and email address to send you information about new releases, products, promotions and other Worn Famous news.

You can unsubscribe at any time using the unsubscribe link included in our marketing emails.

Unsubscribing from marketing will not prevent us from sending necessary communications relating to an order you have placed.


WHO WE SHARE INFORMATION WITH

We do not sell or rent your personal information.

We may share information where reasonably necessary with businesses that help us operate Worn Famous, including:

• Wix • PayPal • Afterpay • Courier and postal services • Google Analytics • Professional advisers such as accountants • Government or regulatory authorities where required by law

Our print company does not receive customer personal information.

We only disclose information where reasonably necessary for the relevant purpose or where otherwise permitted or required by law.


INTERNATIONAL CUSTOMERS & DATA

Worn Famous is based in New Zealand and sells products internationally.

Some of the companies we use to operate our website, process payments, analyse website activity and deliver orders may operate or process information outside New Zealand.

This means your personal information may sometimes be processed in another country.


STORAGE & SECURITY

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including processing orders, providing customer service and satisfying accounting, tax and other legal requirements.


YOUR PRIVACY RIGHTS

Under New Zealand’s Privacy Act 2020, you may request access to personal information we hold about you and ask us to correct information that you
believe is inaccurate.

Customers in some other countries may have additional rights under their local privacy laws.

If you would like to access or correct personal information we hold about you, please contact us using the details below. We may need to verify your identity before fulfilling certain requests.


CHILDREN’S PRIVACY

The Worn Famous website is not intended to knowingly collect personal information directly from young children.

If you are not legally able to enter into an online purchase in your country, a parent or guardian should make the purchase on your behalf.


THIRD-PARTY WEBSITES

Our website may contain links to social media platforms or other third-party websites.

Those websites operate independently of Worn Famous and have their own privacy policies. We are not responsible for the privacy practices of third-party websites.


CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, website, service providers or legal requirements.

The current version will be published on this website with the date it was last updated.


CONTACT US

If you have questions about this Privacy Policy or would like to access or correct personal information we hold about you, please contact:

Worn Famous Operated by Element Design Ltd New Zealand Email: wornfamousnz@gmail.com

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